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Customer Feedback 2006

December 30, 2006

written by Vicki Bale

Please find some comments below which have been made by customers during 2006. We hope you find these useful and that they give you the confidence to buy from us.

We did not start our Blog unitl late 2008, so these comments have been entered by us and are taken from e-mails which have been sent in. For more up to date Blogs view Customer Feedback for 2009 or 2010.

These are not intended to give the impression everyone is happy all of the time, of course they are not! ┬áMistakes are made and not every transaction goes without a hitch. Parcels can go missing or get damaged, we can send the wrong item, customers order the wrong item or the product doesn’t suit. Rest assured we have met most problems before and if we run into trouble we will always try and put things right immediately.

A big thank you to all customers who took the time to e-mail. It is much appreciated and it is always nice to know we have done a good job!

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Comments


    Barry Skeel Adtech International Ltd says:

    I wanted to say thank you and give some feedback of my experience (all very positive)
    – My order has just arrived and the products look fantastic, just like the website
    – The whole process was very easy and when I had questions you answered them very quickly and accurately
    – The website was clear and easy to use and you were fairly easy to search and find on the web
    – My order came a few days after the order
    In short I am very happy/satisfied with the whole experience because you made it very easy to buy from you.
    Barry Skeel Adtech International Ltd
    http://www.adtechus.com/

    Pavlos Blee says:

    Letter Plate received the am. Very pleased with it and impressed by your door furniture generally and great service – thanks.

    Helen Prior says:

    The door looks great! I am very happy and will be coming back to you again in future.
    Thank you for all your help.

    Warren Smith says:

    Thank you for producing such beautiful doors.

    David Upshall says:

    Thanks very much for the doors which were delivered yesterday. They’ve been beautifully made and we’re very pleased with them.

    Jon & Belinda Smith says:

    Martin, Many thanks for the efficient service you provided. The knobs and rim locks arrived on Thursday and are nearly all fitted. They look great, an excellent product.

    Robert Pugh says:

    The doors are great and a good match with the rest of the house doors. I am also very pleased with the door furniture.

    Katherine MacMillan says:

    The gothic door knobs that we ordered from you off the internet only last week arrived safely today in Ireland. They are beautiful, and exactly what was needed for our 1835 gothic revival dining room. Thank you! There was nothing like this to be found in Ireland at any price. We shall certainly keep Priors Reclamation on our list of important sources!

    Paul says:

    Thanks Vicki. The replacement knobs arrived OK. Thanks for your polite and efficient service.

    John Thompson says:

    Vicki, I love the personal service, and so cunning too! I received everything earlier than expected.

    Pamela says:

    Thank you for your personal touch..and great customer service!

    Terry Parker says:

    Many thanks for your fast attention to my order. The goods arrived yesterday. Most impressed with your service.
    Thanks and regards, Terry Parker