Customer Feedback 2007
January 1, 2007
The lifeblood of our business is happy customers!
We have complete confidence in the products we sell and we aim to wrap them in the best possible service. Please read some of the comments received by e-mail during 2007, which we hope represents what our customers think of us.
Of course there are many components of a transaction that may go wrong and sometimes they do, but they say the best measure of customer service excellence is the ability of the supplier to put right an error. We will always try to do this immediately.
We welcome any feedback, this is how we learn to improve the shopping experience.